Foodscan Support

If you need help with Foodscan, contact us using the information below.

Contact

Email: [email protected]

Typical response time

We aim to respond within 2 business days.

Common issues

• Scanning not working: Check camera permissions and try again. If still not working contact support.
• Barcode not found: Try photo upload or text search.
• Results look incorrect: Verify against the product label, then contact support.

Data and privacy requests

For requests to delete information associated with your use of Foodscan, email [email protected].

App information

App: Foodscan (iOS and Android)